Privacy Policy
Effective November 9, 2026
Travel Inn Gilroy ("we", "us") runs this website, travelinngilroy.com. This policy explains what information we collect through the website, how we use it, and the choices you have. We keep it simple: we collect only what we need to answer your reservation request.
Information you give us
When you send a reservation request, we collect:
- Your name, phone number and email address
- Your check-in and check-out dates, room type, number of rooms and guests, and smoking preference
- Anything you write in the Notes box
We do not take payment or credit card details on this website. We also collect the information you give us when you call or email us in reply to your request.
Information collected automatically
- Hosting and security. Our website is hosted by Cloudflare, which processes technical information such as your IP address, browser type and the pages you request, so it can deliver the site and protect it from attacks and spam.
- Spam protection. The reservation form uses Cloudflare Turnstile, which checks signals from your browser to confirm a real person is sending the form. It does not show ads or track you across websites.
- Fonts, photos and maps. Some fonts load from Google Fonts and some photos load from Wikimedia Commons, so those services receive your IP address when the page loads. Map and review links open Google Maps.
We do not use advertising cookies, analytics trackers or tracking pixels.
How we use your information
- To answer your request, confirm your room and rate, and contact you about your stay
- To keep a record of requests and our replies so no guest is missed
- To protect the website and our guests from spam, fraud and abuse
- To meet legal obligations
We do not use your information for marketing emails, and we never sell it.
Who we share it with
- Our front desk and managers, who handle your reservation
- Service providers who run the website and email for us (Cloudflare for hosting, form processing and data storage; Google for our staff email inboxes). They may use it only to provide those services.
- Authorities, when the law requires it, or to protect our guests, staff or property
We do not share your personal information with third parties for their own marketing (California Civil Code § 1798.83).
How long we keep it
We keep reservation requests for as long as we need them to run our business and meet legal and accounting requirements, and then delete them.
Your choices
You can ask us to show you, correct or delete the information you sent through this website. Call the front desk at (408) 842-6464 (open 24 hours) or write to us at the address below. We may need to confirm your identity first, and we may keep information the law requires us to keep.
Do Not Track
Some browsers send a "Do Not Track" signal. Because we don't track visitors across websites or use advertising trackers, our website works the same whether or not that signal is on.
Security
The website uses encrypted connections (HTTPS), and access to reservation records is limited to our staff. No method of storage or transmission is completely secure, but we work to protect your information.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we'll post the new version on this page and update the effective date above.
Contact us
Travel Inn Gilroy
5530 Monterey Road
Gilroy, CA 95020
(408) 842-6464